I wasn’t a massive fan of the setup experience. Maybe takes 20 seconds from clicking the link to joining the meeting while you wait for the program to start up and sort itself out.Īdded bonus: mobile apps on Android and iOS. It’s a pretty easy process all round at that point. Then you shoot the link to the meeting to someone and they follow it. That adds an element of friction if you’re having a one-off call with someone outside your team – or the first call with anyone who doesn’t already have Zoom, really.Īs a host, it’s very easy to start a meeting. I had to download the program to my computer in order to participate in the calls. So, with this in mind, let’s get testing! Quick overview: This was a pain point we noticed which needed to be addressed. Equally, you want something professional with a good connection to demonstrate that you’re a company which can be trusted. You don’t want to have to walk a client through installing software just to speak with you. When a video conferencing service struggles with quality, ease of access, or limited functionality it makes a real impact on our client relations. However, for the sales team, they’re having 30 meetings a day with clients who are used to using a broad range of different software. Given that most of our teams only have a few internal meetings a week, there isn’t a great need for the most amazing service. This change was sparked by pain points we found within the sales team. The various teams within Process Street have moved from their old service to a new service for holding meetings. The idea for this article didn’t just come from nowhere. The recurring themes seem to be that video calling helps collaboration, problem-solving, engagement and productivity, and building company culture. I think these stats speak for themselves. 98% state that video calls help with relationship building both inside and outside the company.90% say video makes it easier to get their point across.89% agree that video calling reduces time to complete projects or tasks.82% of video users are less likely to multi-task on a video call than an audio one.76% percent of people use video collaboration to work remotely and, of those, 75% experience increased productivity and an improved work-life balance.89% of remote employees say video calling helps them feel more connected to their colleagues.Or through features like screensharing and other specially made collaboration functionalities, video calling can help you get more done as a team.īut don’t just trust my postulating. Plus, with your computer you’re calling from your workspace where all your information is stored, so a video call doesn’t necessarily interrupt your workflows – it can assist them. Everyone has access to video chats if they choose to, so there’s no barrier to entry for the vast majority of people. Laptops or tablets are very common, overcoming the fixed corded limitations of the E3 – meaning you can easily hop into a different room for your call. Bandwith nowadays is powerful enough to shoot beautiful high-quality video from one PC to another without experiencing too many problems. The product has not aged well.ĭespite this, modern video calling has overcome many of these problems. Not enough people bought the product, so there were very few people you could actually video call. Sadly, the E3 proved to be a bit of a flop as people’s behavior shifted toward computer-first interaction with technology. Having this phone in the home felt like the first step to a brighter tomorrow. You could use this phone to send emails, texts, make video calls, and even browse the web. This futuristic device was a landline telephone with a low-resolution screen attached and a somewhat difficult to manage keyboard. The first experience I had with video calling was in 2004 with the release of the Amstrad E3 Superphone. Why use video conferences in your business? We’ll look at 6 key tools and give some special shoutouts to others: In this article, we’re going to break down the best video conferencing tools on the market and give you the information necessary for you to pick one which suits your business. The difference now is that we have a lot of options on the market for video calling and many of them are geared specifically for video conferencing – making the video call a staple of modern business. AT&T developed the earliest form of video call in 1927 and most of us have been using Skype or similar for years. According to IDG Enterprise, businesses around the world spent $3.5 billion on video conferencing apps in 2016.Īfter years of waiting for video calls to take off, we’re finally living in the sci-fi future of face to face calls.
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